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The Judging Process

One of the things that makes the PFM Partnership Awards unique is that the judges visit all the finalists’ sites. While the written submission is important for getting shortlisted, the winners are decided on the strength of these judges’ visits. Working in teams of two, our judges speak to the partners involved, view the premises, and review the successes achieved.

Our judges are fully independent and no other industry event assesses finalists in such detail - proof positive that the PFM Partnership Awards are the best in the business!
Our judges give up their own free time to judge the awards and go to considerable effort to do so.

As such, it's important that partnerships are properly prepared for their visits. Do ensure that members from both service provider AND client are in attendance for the judges’ visit, prepare a short presentation, and be prepared to answer questions. Lack of preparation and preparedness can cost you the competition! Also please do note that our judges travel the length and breadth of the country to conduct these site visits – they very much appreciate being offered a cup of tea and maybe even a sandwich!

The Individual Awards are judged differently – finalists will normally be asked to present to a panel, at a time and place of mutual convenience.
Finalists may not enter into correspondence with the judges about the status of their entry, either during or after the judging process.

What to expect

Working in teams of two, the judges will interview both sides of the partnership via live visits in July, August or September.
 

Finalists should demonstrate how the partners have achieved their business, property and FM goals through Partnership, Innovation, Achievement and Sustainability. Extra weight will be given to partnerships that are working towards, or have achieved, the BS11000 or ISO44001 standards.
 

You must:

  • Prepare a presentation to the judges (about 30 minutes max).

  • Ensure representatives of both the client and service partners are present to answer questions from the judges (about 30 minutes).

  • Ensure your candidate for Team Member of the Year is available for interview (if applicable).

Meet Our Judges

Emma McLaughlin-Edwards

Emma McLaughlin-Edwards is a highly respected leader and EDI consultant with over 20 years of experience transforming workplaces within the built environment. Having spent her career in Facilities Management and engineering, Emma has developed a strong reputation for driving meaningful progress in equity, diversity, and inclusion. As a director at Constructing Rainbows and a trusted advisor to senior executives and leadership teams, Emma brings deep industry knowledge and a strategic approach to embedding EDI principles within organisations. She works closely with businesses to move beyond surface-level initiatives, creating lasting cultural change that benefits both people and performance. She is a highly experienced awards judge, having contributed her expertise to prestigious events such as the Inclusive Companies Top 50, the IWFM Impact Awards, The Workplace Leaders Top 50, The Great British Businesswomen Awards, and the PFM Awards. Her role as a judge reflects her ability to recognise and celebrate impactful leadership and inclusive workplace practices. In addition to her consultancy work, Emma serves as a leading committee member of the Institute of Workplace and Facilities Management (IWFM) ED&I Steering Group and co-chairs LGBT+in FM. Through these roles, she advocates for underrepresented groups, fosters cross-industry collaboration, and drives conversations that challenge the status quo. With a rare combination of sector expertise, strategic insight, and a deep commitment to fairness, Emma is dedicated to helping organisations create workplaces that are not just diverse but truly inclusive.

David Hewins

David Hewins is the Head of Facilities for Allianz Stadium, the Home of Rugby. Starting his career as a Captain in the Corps of Royal Engineers he moved into the construction and facilities management industries for companies such as Bechtel, G4S, Cyril Sweet and VINCI. This has seen him manage contracts across a broad range of facilities including schools, hospitals, government and defence manufacturing. Most recently he opened London Stadium with VINCI Facilities and then went client side responsible for the Rugby Football Union’s estate where he has won several awards for Sustainability through the use of building system optimisation.

Carol Brown

Carol is Head of Greater Manchester Business School (GMBS). Her background is marketing, engagement and transformational change in companies including Royal London Insurance, Studio Retail and BBC. She is leading the transformation of GMBS, introducing block delivery and building an applied business school model offering real world enterprise learning across undergraduate and postgraduate programmes and apprenticeships. She is a Senior Fellow of the Higher Education Academy.

Sue Goodey

Sue has worked in Property and Facilities Management for many years. Her experience includes sourcing and managing FM services across multiple property sectors including Shopping Centres, Offices, Industrial, Residential, Student and Senior Living. She has contributed to the RICS Commercial Service Charge Code of Practice, and managed the largest UK outsourcing contract for Property Management and Accounting services for a large institutional investor. This included the contract negotiation, contractual management, retendering of FM services across the sectors along with utilities. The many years of experience and an ever changing market has enabled Sue to gain a great insight to the understanding of Property and Facilities Management. In her business she represented Real Estate in Colleague Forum, she was active in the business policies and representing the colleagues with matters for discussion with the Senior Executive Committee. She is delighted to use her experience and knowledge to take part in these awards and contribute to ever-evolving facilities industry.

Alan Gilbert

Alan is Head of Facilities Management at the Honourable society of Middle temple, which is one of the 4 Inns of court in London, where he is accountable for the strategic management of the Inn’s estate and upkeep of 43 grade 1 and 2 historic properties. This includes the Great Hall, dating back 450 years and Temple church dating back to 1152. Throughout his career Alan has specialised in educational buildings and public sector facilities management, previously managing facilities management within a large secondary school and further educational colleges. Alan has degree in Facilities and Environment Management as well as NEBOSH and other health and safety qualifications. Alan is a certified member of the Institute of Workplace and Facilities Management (IWFM) and sits on the advisory board within the PFM publications. Alan has been a PFM judge since 2015 and is really looking forward to working with this year’s finalists.

Debra Watson

Debra is a Facilities & Workplace Management Consultant and Co-Founder of Nodus Solutions. Working within FM for over 20 years with leading organisations. She has delivered multiple projects within Contract Management & Procurement, Transformation Change Programmes in Process & Procedures working with large multi nationals blue chip organisation across various Industry Sectors. Originally migrating from HR & People Development she values building relationships with people to encourage growth and development through leadership and motivation. A practical and forward-thinking person, Debra is passionate about FM and the workplace through understanding the needs of clients, resources, balancing delivery and financial cost to bring an enhance work environment.

Angelo Christou

With over 25 years of expertise managing Central London’s most iconic high-rise buildings, Angelo Christou is a recognised thought leader in property management. Currently leading Savills’ Tower Cluster, Angelo has a proven track record of delivering operational excellence and setting new standards in customer service and innovation. Angelo’s leadership has been acknowledged with numerous accolades, including winning the PFM Awards Partnership in Corporate in 2024 and PFM Awards Partnership in ESG 2023 with JPC by Samsic, among others. A master’s graduate from University College London in Facilities and Environment Management, Angelo’s passion for customer service and high-rise operations has shaped some of London’s most prominent developments, including The Broadgate Tower, 201 Bishopsgate, and The Leadenhall Building. Recognised with the Key to the City of London for his outstanding contributions, Angelo continues to drive forward-thinking solutions and inspire excellence in property and facilities

David Dunsmuir

With over 20 years’ experience in facilities management, David specialises in applying technology and sustainability to deliver innovative solutions. He has a proven track record of improving operational efficiency, reducing environmental impact, and ensuring compliance across high-value contracts. David’s expertise spans lifecycle management, sustainable practices, and leveraging emerging technologies to drive progress in the built environment.

Satvir Bungar

Satvir is a multi-award-winning Managing Director who has been a trusted adviser in the field of corporate finance for over 20 years. Satvir has an exemplary record working with entrepreneurially spirited and high-growth businesses, helping them achieve strategic goals through mergers, acquisitions, and high-profile transactions in the facilities sector. He has an influential role in UK business, regularly participating in conferences and online seminars, and contributing to various industry and professional journals on merger activity and other topical sector issues.
Satvir is committed to championing equality and diversity, using his national profile to empower employee progression, and is longstanding executive sponsor of the CEDAR network to increase representation and career progression for ethnically diverse colleagues. He is acknowledged regularly in the annual Top 100 Executive index by Empower for recognition of championing improvements in diversity and opportunities in organisations. Satvir is a Non-Executive Director (Chair from 2020-24) of social impact charitable company Miss Macaroon and Board Adviser to Asian Communications Network. He was awarded an MBE in 2018 for services to Corporate Finance and is a visiting external speaker on topics surrounding social mobility, as well as a regular mentor and coach to entrepreneurs and young professionals. He holds prestigious credentials such as ICAEW Fellow (FCA) and is a Member of the Chartered Institute for Securities & Investment (MCSI).

Claudia Halabi

Claudia is an inspirational speaker, mentor, coach, and consultant who helps individuals and organisations prioritise health and wellbeing to achieve both personal and business success. With two decades of experience in the facilities management sector, including strategic partner and leadership roles, Claudia deeply understands the connection between employee wellbeing and business performance. She collaborates with organisations to develop specialist projects that drive sustainable wellbeing and effective talent strategies, helping them move beyond surface-level wellness initiatives to foster a culture genuinely invested in employee health and wellbeing. Claudia is passionate and dedicated to nurturing new talent in the FM industry. As Co-founder of the Emerging Workplace Leaders, she partners annually with the PFM Awards on the Young Leader Award and hosts events for young leaders. Additionally, she served as a judge for the 2024 Partner in Wellbeing Award.

Karen King

Karen is Head of Cavendish Estate at the University of Cambridge, where she is responsible for the Department of Physics portfolio. This includes the new world class facility, The Ray Dolby Centre which opens summer 2025. Working in the FM industry for over 25 years, Karen is a driven and passionate leader of Facilities, specialising in Soft Facilities Management and Facilities Contract Management. Previously she has held leadership roles in the Competition and Markets Authority in Canary Wharf where she managed a TFM contract across Edinburgh, Cardiff, and Belfast. Working also at Anglian Water Services and within the education sector. Karen has been part of the Editorial Advisory Board for the last five years and is really looking forward to being part of the judging panel.

Mayur Patel

Mayur is an experienced strategic practitioner with extensive knowledge and abilities, managing and implementing operational services for both internal and outsourced services in the UK and Asia. He is highly proactive, inquisitive, ambitious and a collaboratively challenging professional who thrives where he can provide great leadership. He has high expectations of others and himself and prides himself on his integrity, professionalism and relentless desire to raise the bar within the Real Estate & FM sector. He has been a judge for PFM magazine since 2014.

Rachel Hampson

Rachel has worked in FM advisory services for eighteen years, both public and private sector and across all asset types. Rachel works with clients to share cross industry best practice and experience to help benefit clients in terms of their service delivery model and the associated costs. Rachel’s passion has always been the best use and management of data and ensuring a single version of the truth is accessible, safe, consistent and accurate. Rachel specialises in cost analysis, options appraisals, procurement and strategy development, all underpinned by the use of auditable and robust data.

Steve Gladwin

Steve is an Honorary Fellow of the Institute of Workplace and Facilities Management (IWFM). In 2020, he was recognised in the IWFM Excellence Awards for his contribution to the Industry and profession and the following year was awarded Lifetime Achievement Award in the PFM Awards. In 2013, following 4 years as Lead Judge, Steve was appointed Chair of the IWFM Industry Excellence Awards and held this position for 6 years. He was also the Chair of the IWFM International Special Interest Group. He is a Director of Nodus Solutions Limited a privately-owned Facility Management company based in the UK providing FM and Consultancy advice to a broad range of clients ranging from large multi-national listed entities to public sector bodies. He is also Course Trainer for the Institute of Workplace and Facilities Management (IWFM) Academy. He has lectured at Liverpool John Moore’s University, Sheffield Hallam University, Sydney University, Hong Kong Polytechnic and most recently lectures at Bolton University on their Level 6 BSc FM Degree Apprenticeship program. Steve is a Building Services Engineer by background and holds a Master of Business Administration (MBA) from the University of New South Wales (Australian Graduate School of Management). He is a past Chairman of the Facilities Management Association, Australia and Global FM, a worldwide federation of national and international FM associations.

Kerry Conneely

An FM leader for 20 years, Working within the FM industry for around 15 years, Kerry has built on practical experience and perspectives by achieving a Masters Degree in FM. Fresh from her role with ISG, she has joined Wayve Technologies this year as Workplace Director to help Wayve develop a Workplace Strategy and Experience that matches their high growth predictions and AI business to maximise opportunities to offer an outstanding employee experience globally. Kerry has a shifting focus to employee experience and how FM is crucial in assisting organisations deliver that internally to support attraction and retention aspirations. She's passionate about the value of FM to their organisation and how they can deliver real value given the scope, resources and skills to demonstrate that value.

Andy Iyaniwura

With a unique background in Construction, Business and Facilities Management, Andy has over twenty-five years’ Facilities Management experience, holding senior roles at one of UK’s Higher Education institutions. He has a strong track record in Hard & Soft services delivery from client’s perspective, driving innovations, and ensuring end user satisfaction. In his most recent role as Head of Facilities Management, he made several improvements, and led the procurement of facilities services of over £10m. Andy holds certified membership of the IWFM.

Mike Wingrove

Mike has led FM operations with additional responsibility for real estate, business resilience and sustainability with a record of high achievement in multi-site locations across international borders. Working in the financial services sector for investment and retail banks and more recently in the professional service sector, most notably for global law firms, for over 30 years Mike has developed a wealth of FM experience and knowledge. A strong leader and commercially aware, innovation and technology have been a key operational component in leading hi-performance in-house teams and 3rd party facilities service contractors ensuring consistent delivery of outstanding and diverse FM services. In previous roles Mike has successfully integrated FM teams and complex service solutions as part of organisational mergers and combinations. Whilst at Dentons UKIME LLP Mike achieved ISO22301 Business Continuity certification, being the first law firm in the world and ‘organisation over 50 employees’ to do this. Mike has been particularly successful in coaching, mentoring and developing the skills and careers of his Facility team members in the fields of BC, Sustainability and Procurement.

Simon Grinter

Simon is Head of Facilities Management at the Greater London Authority (GLA), where he is responsible for the GLA’s core accommodation portfolio. This includes Trafalgar Square and Parliament Square Gardens, with their well-known listed structures and monuments and the new BREEAM outstanding City Hall relocation project, which Simon led. Throughout his career Simon has specialised in public sector Facilities Management, previously managing a diverse portfolio of buildings including offices, residential and social care establishments. Simon has an MSc in Facility and Environment Management from UCL, is a certified member of the Institute of Workplace and Facilities Management (IWFM) and is a past Chair of its Sustainability Special Interest Group. In his spare time Simon volunteers with environmental and heritage groups and is a past Chair of the Board of Directors of Potters Fields Park Management Trust, a world class public open space and garden adjacent to Tower Bridge. Simon has been a PFM Awards judge since 2011 and over this time has judged most categories and is really looking forward to working with this year’s finalists.

Paul Roche

Paul is an experienced Property, Facilities Management, and Capital Projects professional with experience in workplace mergers, acquisitions and consolidations for sectors such as utilities, insurance, finance, legal and other professional services. He is currently Head of Facilities (Northern Europe) at ERM, a leading global provider of environmental, risk, social consulting and sustainability-related services with more than 160 offices in over 40 countries. Asked about his role as a judge with PFM Paul says: “It is an honour to be involved in these awards and to experience the focus and drive by so many incredible people delivering excellent property and facilities services.”

Sajna Rahman

Sajna is the co-founder of award-winning ‘Tomorrow Meets Today’, a social enterprise that delivers exclusive leadership event, and a previous winner of the ‘Achievement in Diversity’ award at the PFM Awards in November 2019. Since embarking on the journey of entrepreneurship at the start of 2020, Sajna has developed a reputation for being a super-connector, resourceful, and a recognisable figure in her industry. Over the last decade, on a voluntary basis, she has helped others excel in their careers by mentoring and coaching and providing them the tools to succeed. Sajna is known for being deeply passionate about diversity, equity and inclusion, especially gender equality. As a South Asian Muslim woman, Sajna experienced many setbacks and barriers whilst navigating her career. However, she strongly believes in leveraging our differences to create opportunities and being in control of our own careers.

Chris Spratt

Chris started his FM journey in 1997 with ADFlex Solutions Ltd, formerly part of IBM. After working for Invensys Systems UK Ltd, Man Group plc and PageGroup, in 2020 he joined Cambridge Assessment, part of the University of Cambridge, as Director of Group Services & Property. Upon their merger with Cambridge University Press in 2021, he was appointed as the Director of International Property & Services. He now looks after a portfolio of over 80 locations worldwide whilst also leading on property safety, risk & compliance management, property environment and global corporate travel. This will be Chris’s fifth year as a PFM judge, and until 2024 he headed up one of the Royal Navy’s cadet organisations as a volunteer.

Joanna Lloyd-Davis

Joanna has experience in corporate real estate, corporate finance, workplace, facilities management, professional organisations and volunteering. She is an experienced management consultant, supporting businesses with a thorough and diplomatic understanding of their needs and commercial boundaries, by facilitating creative connections to enhance organisational performance, new business opportunities and executive development. She engenders passion for collaborative service delivery excellence, harnessing the best people and teams, challenging the accepted solutions to exceed expectations.

Phil Matis

Phil Matis is a known leader in the Workplace and Facilities industry, guiding an expansive portfolio as Managing Director across Scotland and the North of England for Churchill. With deep expertise in both strategy and operations, Phil works with partners ranging from local businesses to global organisations, driving innovation and excellence in every engagement. A passionate advocate for the industry, he dedicates his time to supporting and mentoring the next generation of leaders, while championing the vital role of Facilities and Workplace Management as a dynamic career path, especially for the armed forces and veteran community.

Les Pyle

Les is semi-retired having completed his assignment as Chairman of a Renewable Energy enterprise and his involvement with modular construction. He remains Chairman of Marshwell Property Management.
Up until the end of 2018 Les was the CEO for the Institute for Collaborative Working (ICW), the recognised thought leader in collaborative working which he took over in 2001. He was also a Board member for Policy Connect, the Parliamentary thinktank working with the public and private sectors as input for the evolution of UK Government policy.
Prior to ICW Les held various positions in the ICT sector with ICL, subsequently acquired by Fujitsu.

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